Oferty pracy

Job ID: 1777 
Job Country: Poland 
Job City: Łódź 

Would you like to join Customer Onboarding DK/NO team? We are now looking for a  Junior Process Officer.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Customer Onboarding DK/NO team. We add value by delivering great onboarding services to our customers in Denmark and Norway . As Junior Process Officer you’ll  be working in an international back-office environment and play an essential role by securing and managing different processes towards the Nordic market

What you’ll be doing:

• Ensuring sustainability of the processes and deliver in respect of agreed service level.
• Actively gaining process knowledge to provide required service level
• Handling routine tasks at the required level of quality and within timeframe by following guidelines/work procedures
• Identifing and propose improvement areas within own area of responsibility to improve process efficiency and to reduce operational risk and cost
• Representing the unit professionally in order to create good Nordea reputation
• Working within Scandinavian environment

You’ll join a team with English speaking environment, focused on personal development and team work. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

• Have an ability to work as a team player 
• Have a flexible approach towards changes 
• Have an ability to proactive solve problems
• Have an ambition and possess a strong drive to continuously developing yourself
• Are interest in working in financial industry

Your experience and background: 

• No previous banking experience required
• English on communicative level (at least B1)
• Good knowledge of MS Office tools
• Very good communication skills and willingness to learn new tasks in a changing international environment